Welcome

We specialize in selling new & used desktops, laptops, computer peripherals, repairs and upgrades. We also provide motherboard level repairs to any make or model laptop, smart phone and tablets. All our technical staffs are Microsoft, Cisco & A+ certified. We provide same day or next day service for software repairs and most screen replacements and quick service for any hardware repairs. We can help you find the best product to do what you need, we stand behind our products, and will make sure problems get solved quickly. We want to be your source for all of your computer related equipments. Pop-in to our shop front at 178 Stanley Road, Teddington, TW11 8UD. Alternatively you can Call us for any query on 0208 977 2222 or 079 60 292 638 or 078 14 726 169 or Email us at Sales@thepchome.co.uk.

FAQ's

Answering a few of the most common questions we get asked about repairing your computer.
Do you offer no fix no fee?
Yes we do, for residential and business, this applies if we are unable to repair the problem then there is no charge. But if you decided not to go ahead with the repair a diagnostic fee of £20.00 for our time is charged, if you do decide to go ahead with the repair then the diagnostic fee is waived. No Fix No Fee does not apply to onsite support as we normally charge call out even if the job can not be completed and/or require more time.
How long will the repair take?
We always endeavour to complete a job within 24 hours. Some PC’s or Laptops may take a bit longer if new parts are needed, which we don’t have in stock. If this is the case we keep you updated with an estimated time of repair.
Will my data be safe?
Yes, normally we do not touch data while carrying out any repairs to your Apple, Windows or smart PC. But we strongly recommend that you make backup yourself to avoid any vital data loss as we do not take any responsibilty / liability for any data loss.
What is your hourly rate for repairs and upgrades?
All work carried out in the workshop is charged at a set rate, depend on the job. For all work carried out at your premises is charged by the hour.
Do you repair mobile (smart) phones?
Yes we are able to repair smart phones.
What do you require to carry out the repair?
To carry out a repair on a desktop computer, we will repair the computer tower. If it’s a laptop we will require the laptop and power adapter to carry out the repair.
Do you charge a call out fee?
Yes we do.
Can you upgrade my laptop or desktop?
Yes we can, we can upgrade RAM, Operating System, Hard Disk Drive, Graphics.
Do you offer a same day service?
Yes, most of repairs are same day, but some repairs take bit longer so that might be next day, this is offered to both residential and businesses, who require there pc back the same day or next day. This service is only available for work carried out in the workshop and pc’s dropped off before 10.30am.
Do you replace laptop screens?
Yes, We do same day service for most of the standard 15.6 LED laptop screen and next day service for some models.
Graphic Card Reballing / Chipset Repairs?
Yes, we are able to repairs / Reball the existing Graphic Card or can also replace the chipset including reballing. It takes around a week or 5 to 7 working days. We give 2 months warrenty for this job but its works years when properly ventilated and cool usage.
What forms of payment do you take?
We accept, Cash, Debit and Credit Card, and BACs.