We specialize in selling new & used desktops, laptops, computer peripherals, repairs and upgrades. We also provide motherboard level repairs to any make or model laptop, smart phone and tablets. All our technical staffs are Microsoft, Cisco & A+ certified. We provide same day or next day service for software repairs and most screen replacements and quick service for any hardware repairs. We can help you find the best product to do what you need, we stand behind our products, and will make sure problems get solved quickly. We want to be your source for all of your computer related equipments. Pop-in to our shop front at 178 Stanley Road, Teddington, TW11 8UD. Alternatively you can Call us for any query on 0208 977 2222 or 079 60 292 638 or Email us at Sales@thepchome.co.uk.

Support & FAQ

Bring in your computer today for a FREE CHECKUP!

  • Make sure to turn off or remove your laptop AC adaptor from the mains socket while not in use, as it heats up and can blow the AC adaptor and / or the battery and its fire hazard too.
  • Make sure not to over charge your laptop battery as over charged battery cells can reduce battery backup time or damage it, always charge the battery and use that charge to complete the cycle for enhance battery backup time.
  • Make sure to backup your data as re-installation of windows operating system will remove all your data, all additional devices like printer / scanner / wireless settings and paid software application programs and will need to be re-installed and re-configured.
  • Additional software application programs or device drivers can be re-installed from original CDs or can be downloaded from the internet.
  • Unless manufacturer preloaded Microsoft Office (word / Excel/ Power point) is an additional software application program and is always need re-installation after windows operating system install.
What is ransomware?

Ransomware is a kind of malware (malicious software) that criminals install on your computer so they can lock it from a remote location. Ransomware generates a pop-up window, webpage, or email warning from what looks like an official authority. It explains that your computer has been locked because of possible illegal activities on it and demands payment before you can access your files and programs again.

What are the symptoms of an infected computer?

It’s very difficult to provide a list of characteristic symptoms of a compromised computer because the same symptoms can also be caused by hardware and/or software problems. Here are just a few examples: Your computer behaves strangely, i.e. in a way that you haven’t seen before. You see unexpected messages or images. You hear unexpected sounds, played at random. Programs start unexpectedly. Your personal firewall tells you that an application has tried to connect to the Internet (and it’s not a program that you ran). Your friends tell you that they have received e-mail messages from your address and you haven’t sent them anything. Your computer ‘freezes’ frequently, or programs start running slowly. You get lots of system error messages. The operating system will not load when you start your computer. You notice that files or folders have been deleted or changed. You notice hard disk access (shown by one of the small flashing lights) when you’re not aware of any programs running. Your web browser behaves erratically, e.g. you can’t close a browser window.

Please bring your infected machine to our shop and we will certainly bring it back to normal again.

How to spot a laptop DC power jack problem?

The battery will not get charge? When you plug AC adapter, the laptop is dead and there is no led activity? The laptop suddenly shuts off? The laptop only works on battery power? We have parts for most of laptops in stock, so we offer same day service. Any problems you have, you are at the right place - we take care!

What are the symptoms of a Graphic Card Failure?

A graphics card, also known as a graphics adaptor, video card or graphics accelerator, handles the processing of images for your computer. Of all the components inside a computer, the graphics card is one of the most likely to fail. Graphics cards have to work very hard, particularly if you play a lot of high-end computer games. When they begin to fail, they can cause a range of symptoms that are sometimes difficult to figure out. But it's likely to be, Animation Slowing Down, Incorrect Pixels, Wavy Lines, Fuzzy Picture, laptop powers on & off itself or Black Screen.

What is Windows 7 end of support?

From January 14, 2020 WINDOWS 7 will no longer receive software updates from Windows Update. These include security updates that can help protect your PC from harmful viruses, spyware, and other malicious software, which can steal your personal information. If you continue to use Windows 7 after support ends, your computer will still work but it might become more vulnerable to security risks and viruses.

We can upgrade your PC (Desktop / Laptop) to windows7 or Windows 10.